Our ward visiting teams are also trained to explain to patients how the Patientline unit works and to report any problems.
They then return to the studios and find these songs in our extensive library which currently boasts over 9,000 tracks on our computer play-out system, which is growing all the time.
Patients can call the studios direct from their bedside unit at any time by pressing the grey key on the telephone keypad – what's more, it's a free call!